FREQUENTLY ASKED QUESTIONS
Your first concern as a parent is safety. We understand! As parents, safety is our first priority, that's why we tested our products to be compliant with CPSC, CPSIA and ASTM toy safety standards. Let us help ease your mind with a few common FAQ's.
What if my product breaks?
Your product must go through a series of "pull and strength" tests before being delivered to your little one. We are confident your product will uphold quality over time. However, in the rare case something does happen to your product, discard immediately. We recommend replacing your product ever few months to provide ultimate results to your little one.
What type of products do we use?
Baby Boos Teethers uses food grade silicone (similar to that of a pacifier) that is 100% FREE of BPA, Phthalates, Lead and Cadmium. Our silicone is odourless, non-sticky, dishwasher safe and freezer friendly. For our wooden rings, we use only the best USA organic maple wood or Australian organic beech wood.
How do your products develop dexterity and enhance sensory skills?
Great question and by far our favourite to answer! Your little love grows up quickly, they slowly learn to hold their head, recognize voices and even start to grab at their toys. These developments are huge milestones and with a little help from our sensory accessories, Baby boos Teethers aims to help and encourage this journey of learning and development.
How can I clean my products?
Please wash with warm water and a gentle soap. Leave to dry or wipe dry with a micro-fibre cloth.
How can I treat my wooden products?
Over time, your wooden products will need to be treated with any type of all natural oil of your choice. Personally, we recommend our homemade blend of vegan olive oil wax, or beeswax and coconut oil wax. We add a hint of all organic pomegranate oil to our waxes for it's healing properties. Teething isn't easy after all!
How do I wash my lush linens?
Please wash your lush linens on delicate, with ONLY like materials. Wash on a cold cycle and hang to dry. Bamboo muslin material is very soft and only becomes softer over time if treated appropriately.
What is the turn-around period after I place my order?
Each teether is individually made and requires time for quality. Therefore, turn-around time is 7-10 days after your order has been placed. This does not include shipping time. While you wait, please feel free to follow us on Social Media sites (Instagram and Facebook) to stay up to date!
What are the shipping rates?
Canadian Orders: Flat rate of $10.00 standard shipping with tracking number.
USA/International: Flat rate of $10.00 standard shipping with no tracking number.
If you require a package delivered sooner, we can expediate a parcel for additonal costs.
Baby Boos Teethers offers free shipping for orders of $150.00.
Baby Boos Teethers takes no responsibility for lost or stolen parcels. In the rare case this happens, please e-mail
Because of the nature of our products and sanitary reasons, returns can not be issued.
If the product arrived broken then an exchange or credit can be applied.
Please be advised that colour can be slightly altered on various screens, and no returns or refunds will be issued because of this.
We stand behind our product and welcome any questions, comments and concerns! email@example.com
We know just how hard it is to start up a company. That's why we respect our competition. We will always try our best to never carry a product that is an original design without consent. There are so many beautiful minds out there, and each design created from various companies should be respected. Sometimes however, its hard to keep track at which company was the original creator of a product. That's why we always welcome feedback via e-mail to let us stay up-to-date.